Privacy Policy

"Connecting You to Global Culinary Traditions"

Privacy Policy

Effective Date: 29th November 2024

Who We Are

Welcome to TheEatLand.com (“we,” “us,” “our”). Our mission is to connect people globally, especially expatriates, with chefs and home cooks, fostering culinary and cultural exchange. Your privacy is a priority, and we are committed to protecting your personal information in compliance with applicable privacy laws.

Our website address is http://theEatLand.com.

What Personal Data We Collect and Why

1. User Registration

When registering as a chef, customer, or general user, we collect:

  • Name, email address, contact details, and location (optional).
  • Payment details (processed securely through third-party providers).

Why: To manage your account, process orders, facilitate communication between users, and provide personalized services.

2. Comments and Reviews

When visitors leave comments or reviews, we collect:

  • Data is provided in the comments form.
  • Visitor IP address and browser user agent string (for spam detection).

If you use Gravatar for profile images, an anonymized string (hash) of your email may be shared with their service. Their privacy policy can be found here.

3. Orders and Payments

To process orders, we collect:

  • Billing and delivery details.
  • Secure payment information (via third-party gateways such as PayPal or Stripe).

Note: We do not store credit card details. Payment data is processed securely through PCI-compliant providers.

4. Media Uploads

If you upload images (e.g., profile photos, food photos), avoid embedding location data (EXIF GPS). Uploaded content may be visible to other users based on your privacy settings.

5. Cookies and Tracking

Cookies enhance your experience on our platform. We use cookies to:

  • Save login preferences.
  • Track user interactions for analytics.
  • Remember order preferences for future convenience.

You can control cookies through your browser settings. However, disabling cookies may limit certain features of the website.

6. Embedded Content from Other Websites

Content on TheEatLand.com may include embedded elements (e.g., videos, social media posts). Embedded content from third-party sites behaves as if you visited that website, which may collect your data or track your interactions.

7. Analytics

We use trusted analytics tools (e.g., Google Analytics) to collect non-personal data, such as:

  • Browser type, device details, pages visited, and time spent on the site.

Why: To analyze user behavior and improve website functionality.

How We Use Your Data

We collect and process your data for the following purposes:

  1. To personalize your experience.
  2. To facilitate communication between chefs, home cooks, and customers.
  3. To process orders and payments securely.
  4. To monitor and improve website performance and user experience.

We do not sell, rent, or share your data with third parties for marketing purposes.

Who We Share Your Data With

We may share your data with:

  1. Payment Processors: To complete secure transactions.
  2. Service Providers: Including email marketing platforms and analytics tools, solely for website functionality.
  3. Legal Authorities: If required to comply with legal obligations or enforce our Terms & Conditions.

How Long We Retain Your Data

  • Comments: Retained indefinitely for spam prevention and continuity of discussions.
  • User Accounts: Retained as long as your account is active. You can delete your account upon request.
  • Order History: Maintained for record-keeping and user convenience.

Your Data Rights

As a user, you have the following rights:

  1. Access Your Data: Request an export of your data.
  2. Data Deletion: Request deletion of your data (subject to legal and operational retention requirements).
  3. Data Correction: Update or correct inaccurate information in your account settings.
  4. Consent Withdrawal: Withdraw consent for specific data uses where applicable.

To exercise these rights, contact us at: [email protected].

Data Security

We take data protection seriously and implement the following safeguards:

  • Encryption for sensitive data transmission.
  • Secure servers and firewalls.
  • Regular updates to our security practices.

While we strive to ensure robust protection, no system is entirely immune to breaches.

Third-Party Services

Our platform relies on trusted third-party services for payments, analytics, and other functions. These services have their privacy policies governing their data practices.

Limitations of Liability

TheEatLand.com is not responsible for:

  1. Data breaches are caused by factors beyond our control.
  2. Misuse of information by third-party services accessed via our platform.

Updates to This Policy

We reserve the right to amend this Privacy Policy to reflect changes in our practices, services, or legal requirements.

  • Notification: Major updates will be communicated via email or website notifications.
  • Your Responsibility: Continued use of our platform after updates signifies your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Address: Klaproosstraat 31, Valkenswaard, Noord-Brabant, The Netherlands, 55552EZ